Privacy policy.

At Kibo Socials, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you. This information includes:

  • Personal Identification Information: Name, email address, phone number, business details, and other information you provide us with during our interactions.

  • Usage Data: Information about how you access and use our website or services, such as IP addresses, browser types, pages visited, and the time spent on our website.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our site and gather data to improve our services. For more information on how we use cookies, please refer to our Cookie Policy.

2. How We Use Your Data

We use the personal data we collect for several purposes, including:

  • To provide our services: To respond to your inquiries, provide marketing services, or deliver any other services you have requested.

  • To improve our website: To ensure our website meets your needs, enhance user experience, and track the performance of our digital marketing services.

  • To send promotional materials: With your consent, we may send you newsletters, offers, or information related to our services. You may opt out at any time by clicking "unsubscribe" in our emails or contacting us directly.

  • To comply with legal obligations: We may use your data to comply with legal and regulatory requirements.

3. Legal Basis for Processing Your Data

Under the GDPR, we are required to rely on one or more lawful bases to process your personal data. These include:

  • Consent: By providing your information, you consent to our processing your personal data for the purposes outlined above.

  • Contractual Necessity: When you enter into an agreement with us, processing your personal data is necessary to fulfill that contract.

  • Legitimate Interests: We may process your personal data to improve our services and enhance user experience where we have a legitimate interest to do so.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights Under GDPR

You have several rights regarding your personal data under the GDPR:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification: If your personal data is incorrect or incomplete, you have the right to request corrections.

  • Right to Erasure: You have the right to request the deletion of your personal data, provided that there is no legitimate reason for us to retain it.

  • Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.

  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer that data to another service provider.

  • Right to Object: You can object to the processing of your personal data for marketing purposes or based on legitimate interests.

  • Right to Withdraw Consent: If you have given us consent to process your data, you can withdraw that consent at any time.

To exercise these rights, please contact us at hello@kibosocials.com.

6. Sharing Your Data

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except for the following reasons:

  • Service Providers: We may share your data with third-party service providers who help us run our website or provide our services (e.g., website hosting, email marketing platforms). These service providers are obligated to keep your data confidential and use it only for the services they provide to us.

  • Legal Requirements: We may disclose your personal data if required by law or to protect our rights, safety, or property, or the rights, safety, or property of others.

7. Data Security

We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

8. International Transfers

If your personal data is transferred to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kibo Socials
Email: stevie@kibosocials.co.uk